contact@premiersurplusclaims.com
When you interact with our website or use our services, we collect various types of information. This includes personal information you provide directly such as your name, email address, telephone number, mailing address, property address, and details about your foreclosure situation. Financial information may include bank account or payment details needed to process recovered funds. We also collect information about your device and how you use our website, including IP addresses, browser type, pages visited, time spent on pages, and referring website information.
We use the information you provide to assess your eligibility for surplus fund recovery, communicate with you about your case status, process your application, conduct research into available funds, file necessary claims and documentation on your behalf, and process payment of recovered funds. We use technical information to maintain and improve our website, diagnose technical issues, understand usage patterns, and protect against fraud or misuse. Your contact information allows us to update you about your case, answer questions, and provide customer support.
We do not sell your personal information to third parties for marketing purposes. However, we may share your information with service providers who assist us in operating our business, such as payment processors, data storage providers, and customer service platforms. These providers are contractually obligated to maintain confidentiality and use information only for the purposes we specify. We may disclose information when required by law, court order, or government request. If we merge with or are acquired by another organization, your information may be transferred as part of that transaction. We may also disclose information when necessary to enforce our terms of service, protect our rights or the rights of others, or prevent illegal activity.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure socket layer (SSL) encryption for data transmitted through our website, firewalls, secure servers, and restricted access to sensitive information. However, no security system is completely impenetrable. While we work diligently to protect your data, we cannot guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of any passwords or account credentials you create on our website.
You have the right to request access to the personal information we hold about you. You may request correction of inaccurate or incomplete information. Depending on your location, you may have the right to request deletion of your information, though we may retain data as required by law or for legitimate business purposes. You can opt out of receiving marketing communications from us by following the unsubscribe instructions in emails or contacting us directly. You may also request that we limit how we use or share your information, subject to our service obligations.
Our website uses cookies, which are small files stored on your device, to enhance your experience. Cookies allow us to remember your preferences, understand how you use our site, and improve functionality. We use session cookies that expire when you close your browser and persistent cookies that remain on your device. You can manage cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our website. We also use analytics tools to track anonymous usage data and understand traffic patterns.
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor without proper consent, we will take steps to delete such information promptly. Parents or guardians who believe a child has provided information to us should contact us immediately at contact@premiersurplusclaims.com or (888) 447-6818.
Our website may contain links to third-party websites. This privacy policy applies only to our website. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any websites you visit through links from our site before providing personal information.
We retain your personal information for as long as necessary to provide services to you and fulfill the purposes outlined in this policy. Generally, we maintain information while your case is active and for a period of time after case closure to address follow-up questions or handle any disputes. We also retain information as required by applicable laws or regulations. When information is no longer needed, we will securely delete or anonymize it.
Our website and services are operated from servers located in the United States. By providing information to us, you consent to the collection and processing of your information in the United States, which may have different data protection laws than your country of residence. If you do not consent to such transfer, please do not use our services.
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Changes will be effective immediately upon posting to our website. Your continued use of our services following updates indicates your acceptance of the revised policy. We encourage you to review this policy regularly to stay informed of any changes. For significant changes, we may provide additional notice such as email notification.
If you have questions about this privacy policy, how we handle your information, or if you wish to exercise any of your privacy rights, please contact us. You can reach us by phone at (888) 447-6818, by email at contact@premiersurplusclaims.com, or by mail at our office address available upon request. We are committed to addressing your privacy concerns promptly and thoroughly.
Effective Date: January 1, 2026
Last Updated: January 1, 2026
